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Terms & Conditions

Review the rules, guidelines, and legal terms that govern your use of ZOYEQ software to ensure transparency and mutual trust.

ZOYEQ TERMS & CONDITIONS

Last updated: October 2025

Welcome to ZOYEQ. By using our website, services, or software (collectively called “the Platform”), you agree to these Terms and Conditions. Please read them carefully before using ZOYEQ.

1. Introduction

  • ZOYEQ (accessible at www.zoyeq.com) is an AI-powered eCommerce and multi-vendor platform that helps individuals and businesses easily create, manage, and scale online stores.
  • By accessing or using ZOYEQ, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you disagree, please refrain from using our services.

2. Account & Eligibility

  • You must be at least 18 years old or of legal age in your country to create an account.
  • You agree that all information you provide is accurate and up to date.
  • ZOYEQ reserves the right to suspend or terminate accounts that violate these Terms.
  • You are responsible for maintaining the confidentiality of your login credentials..

3. Use of Services

You may use ZOYEQ to create and operate your online store or marketplace in compliance with applicable laws.

You agree not to misuse the Platform, including:

  • Uploading or selling illegal, counterfeit, or prohibited goods.
  • Using the Platform for spam, scams, or any form of abuse.
  • ZOYEQ reserves the right to suspend or terminate accounts that violate these Terms.
  • Attempting to gain unauthorized access to ZOYEQ systems or data.

ZOYEQ may update or modify its features at any time to improve performance, security, or user experience.

4. Subscriptions & Payments

  • ZOYEQ offers both free trials and paid subscription plans.
  • By subscribing to a paid plan, you authorize ZOYEQ to charge your selected payment method for recurring fees.
  • All prices are listed in USD (or local equivalent) and may include applicable taxes.
  • You can cancel your plan anytime before renewal to avoid additional charges.

5. Refunds & Cancellations

  • Refunds are governed by our Refund Policy.
  • Subscription fees are non-refundable once billed, except as required by law.
  • You may downgrade, upgrade, or cancel your plan from your account dashboard.

6. Intellectual Property

  • All content, designs, software, and trademarks on the Platform are the property of ZOYEQ.
  • You retain ownership of the content you upload (e.g., products, text, images) but grant ZOYEQ a license to host and display it as needed to operate your store.
  • You may not copy, modify, or redistribute any part of ZOYEQ without written permission.

7. Data Protection & Privacy

  • ZOYEQ collects and processes personal data in accordance with its Privacy Policy.
  • We follow industry-standard security measures to protect your data.
  • By using ZOYEQ, you consent to the collection and use of data as described in the Privacy Policy.
  • ZOYEQ complies with applicable data protection regulations, including GDPR and CCPA where relevant.

8. Third-Party Integrations

  • ZOYEQ may integrate with third-party apps, payment gateways, or tools.
  • Your use of those services is subject to their respective terms and policies.
  • ZOYEQ is not responsible for third-party actions, data collection, or service disruptions.

9. Limitation of Liability

  • ZOYEQ is provided on an “as is” and “as available” basis.
  • We do not guarantee uninterrupted access or error-free performance.
  • ZOYEQ shall not be liable for: Any loss of data, revenue, or profits; Any indirect, incidental, or consequential damages; Any issues caused by third-party integrations or user actions.
  • In no event shall ZOYEQ’s total liability exceed the fees paid by the user in the last 12 months.

10. Termination

  • ZOYEQ may suspend or terminate your account at any time if: You breach these Terms, engage in fraudulent or harmful activity, or as required by law or regulatory authority.
  • Upon termination, your right to access the Platform will immediately cease.

11. Modifications to Terms

  • ZOYEQ may update these Terms periodically. Any changes will be posted on this page with a revised “Last Updated” date.
  • Continued use of the Platform after such changes constitutes acceptance of the new Terms.

12. Governing Law & Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of Bangladesh.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.
If you have any questions, concerns, or need assistance regarding these Terms & Conditions, feel free to contact us.
support email logosupport@zoyeq.com