Asked & Questions

Find quick answers to the most common questions about our platform, services, and how we support your eCommerce journey.

1. General Questions

What is ZOYEQ eCommerce?

ZOYEQ is a cloud based eCommerce SaaS solution that allows businesses of all sizes to easily create, manage and scale their online stores-without any coding. It comes equipped with powerful features like AI- driven product generation, inventory management, order managementeverything you could possibly need to run your business smoothly.

Who can use ZOYEQ?

Is coding knowledge required to use ZOYEQ?

What makes ZOYEQ different from other eCommerce platforms?

2. Pricing & Subscription

Is there a free plan?

Yes! The Starter plan is free forever, no credit card required. It has a monthly order limit; when your store outgrows it, upgrade to a paid plan. Please visit our Pricing Page for each plan's limits.

What pricing plans are available?

Are there any hidden charges?

Can I cancel my subscription anytime?

3. Features & Support

What features does ZOYEQ offer?

AI-based product creation
Drag & drop store builder
Multivendor marketplace
Real-time inventory and order management
SEO optimization
Discount & Offer tools
Built-in analytics & reporting
App store for third-party integrations

Can I customize my store design?

What kind of customer support do you provide?

Will my store be mobile-responsive?

4. Secure Payment Questions

Which payment gateways does ZOYEQ support?

We support all major local and international payment gateways including- bKash, Nagad,SSLCommerz, Stripe, PayPal.

Can I integrate third-party tools with ZOYEQ?

5. Getting Started Questions

How do I get started with ZOYEQ?

Simply sign up for free, select your desired template, add your products and launch your store in minutes.