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Privacy Policy

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Privacy Policy

Last Updated: 15.04.2025

This document articulates the policies and procedures of Qzency Ltd. we concerning the collection, utilization, and disclosure of your personal information as it pertains to your engagement with the ZOYEQ software product. Qzency Ltd., as the proprietor and operator of ZOYEQ, is committed to maintaining the confidentiality and security of your data.

1.Information Acquisition: Categories and Methodologies

In the course of your interaction with ZOYEQ, we may acquire several categories of information through various technological means:

Directly Provided Personal Data:

This encompasses all information that you voluntarily submit to us. Such data includes, but is not limited to, your full name, electronic mail address, telephone contact number, and financial transaction details.

Usage Pattern Data:

We systematically collect data pertaining to your utilization of ZOYEQ functionalities. This includes information regarding the specific features accessed, the digital pages visited within the platform, and the search queries initiated.

Mechanisms for Device Data Acquisition:

The aforementioned Device Data is acquired through the implementation of the following technologies:

  1. HTTP Cookies: Small text files stored on your device or computer, often containing an anonymous unique identifier. For detailed information on cookies and their deactivation, please consult http://www.allaboutcookies.org.
  2. Server Log Files: These automatically record actions on the ZOYEQ platform, capturing details such as your Internet Protocol (IP) address, browser type, Internet service provider (ISP), referring and exit pages, and timestamps.
  3. Electronic Tracking Technologies: We employ technologies such as web beacons, tags, and pixels to meticulously record information concerning your browsing activities within the ZOYEQ platform.
  4. Analytical and Traffic Monitoring Instruments: We utilize third-party analytics.

Transaction-Related Data:

In the event of a purchase or an attempted purchase through the ZOYEQ platform, we collect specific transaction-related information. This includes your name, billing address, shipping address, comprehensive payment details (including debit card numbers, mobile banking identification numbers, and bank account specifics), electronic mail address, and telephone contact number. This collective information is designated as "Order Information."

System Log Data:

During your utilization of ZOYEQ, our systems automatically record log information, which may include your IP address, access timestamps, the specific pages viewed, and the originating website address (referrer).

2.Principles Governing the Utilization of Your Information

The information acquired is utilized for the following principal purposes:

  1. To facilitate the provision, maintenance, and ongoing enhancement of the ZOYEQ software and its associated services.
  2. To personalize and optimize your individual experience while interacting with the ZOYEQ platform.
  3. To deliver comprehensive customer support services and address user inquiries effectively.
  4. To engage in communication with you regarding ZOYEQ, including the dissemination of software updates, service-related announcements, and relevant promotional offers.
  5. To proactively detect and prevent fraudulent activities, unauthorized access, and any other form of misuse of the ZOYEQ platform.
  6. To ensure full compliance with all applicable legal statutes, regulatory requirements, and judicial mandates.
  7. We also leverage the analytical capabilities of Google Analytics to gain a deeper understanding of user engagement patterns within the ZOYEQ platform. Detailed information regarding Google's data handling practices can be accessed at https://www.google.com/intl/en/policies/privacy/. Users retain the option to opt-out of Google Analytics tracking via the mechanism provided at https://tools.google.com/dlpage/gaoptout.

3. Stipulations Regarding the Disclosure of Your Information

Your information may be disclosed under the following specific circumstances:

  • A. Engagement of Third-Party Service Providers: We may engage external service providers to perform specialized functions on our behalf. These functions may include, but are not limited to, payment processing, comprehensive data analysis, and the provision of customer support services. These providers will be granted access to your information strictly to the extent necessary for the execution of their contracted services and are bound by confidentiality obligations.
  • B. Compliance with Legal and Regulatory Requirements: We reserve the right to disclose your information when mandated by legal obligations, such as responding to duly authorized subpoenas, court orders, or other legal processes. Furthermore, disclosure may occur to protect our legal rights, property, or safety, as well as the rights, property, or safety of our users or other individuals.
  • C. Business Transition Events: In the event of a business transition, such as a merger, acquisition, the sale of a substantial portion of our assets, or in the context of bankruptcy proceedings, your information may be transferred or shared as part of the transaction.

4. Integration with Google Cloud Services

ZOYEQ integrates with specific Google Cloud APIs to enhance platform functionalities. The following Google Cloud Scopes are utilized for both sensitive and non-sensitive data processing:

  1. Sensitive Data Scopes: ZOYEQ utilizes Google Cloud Scopes to access and manage files and folders within your Google Drive. This access is specifically for the purpose of viewing and downloading your Google Analytics data to provide integrated insights within ZOYEQ.
  2. Non-Sensitive Data Scopes: ZOYEQ employs Google Cloud Scopes for other platform functionalities, including scopes that permit the viewing of your primary Google Account email address, the viewing of your basic profile information (including publicly available personal data), and the association of your activity with your Google account across various Google services to ensure seamless integration.

4.Data Security Protocols

Qzency Ltd. implements commercially reasonable security measures, encompassing physical, electronic, and procedural safeguards, designed to protect the integrity and confidentiality of your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Options Regarding Your Data

As a user of ZOYEQ, you possess certain rights regarding your personal information. You have the right to request access to, rectification of, or erasure of your personal data. To exercise these rights, please contact us through the designated contact channels provided below.

6.Amendments to This Privacy Policy

Qzency Ltd. reserves the right to modify or update this Privacy Policy periodically to reflect changes in our data handling practices or legal requirements. In the event of any material changes to this policy, we will provide notification by prominently posting the updated Privacy Policy on the ZOYEQ website. Users are encouraged to review this policy regularly to remain informed about our current privacy practices

7.Contact Information for Privacy-Related Inquiries

Should you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us through the channels provided on our website.

If you have any questions, concerns, or need assistance regarding these Terms & Conditions, feel free to contact us.
support email logosupport@zoyeq.com