Cookie Policy
How ZOYEQ uses cookies and similar technologies, and the choices available to you.
Cookie Policy
Last updated: 5 October 2026
1. About this policy
This policy explains how ZOYEQ, a service by Qzency UK, uses cookies and similar technologies on zoyeq.com. These technologies include browser cookies, local storage, scripts, tags, and embedded services.
Some storage is required for the website to work and remember your privacy choice. Optional analytics, marketing, chat, and video technologies are disabled until you give permission through our cookie banner.
2. The categories we use
- Necessary: remembers privacy choices and supports core features such as regional pricing.
- Analytics: helps us understand traffic, popular pages, devices, and website performance.
- Marketing: allows approved campaign and advertising measurement tags to run.
- Functional: enables optional live chat and embedded video features.
3. Technologies currently used
The table below reflects the technologies currently visible in this website's code. We review it when services or tag configurations change.
| Technology | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| zoyeq_cookie_consent | ZOYEQ (local storage) | Records your cookie choices so the site can respect them. | 180 days | Necessary |
| user_location_data / user_location_expiry | ZOYEQ (local storage) | Caches an approximate country result so we can show the appropriate regional pricing and content. | 24 hours | Necessary |
| _ga / _ga_<container-id> | Google Analytics | Distinguishes visits and maintains session information so we can measure website usage. | Up to 2 years | Analytics |
| Vercel Web Analytics | Vercel | Provides aggregated website statistics. Vercel states that Web Analytics does not use cookies and resets its visitor hash daily. | Daily visitor hash; reporting retention depends on our Vercel plan | Analytics |
| Tags delivered through GTM | Google Tag Manager | Loads approved measurement or campaign tags. Google Tag Manager itself is a tag loader; cookies and duration depend on the tags configured in the container. | Depends on the configured tag | Marketing |
| crisp-client/* | Crisp | Maintains live-chat session continuity and restores message history between pages and visits. | Up to 6 months, renewed on return | Functional |
| Wistia player technologies | Wistia | Loads and plays embedded ZOYEQ videos and may process player usage information. | Varies by player technology | Functional |
4. Your choices
On your first visit, the cookie notice asks you to accept optional technologies. Until you select Accept, the website does not load Google Analytics, Google Tag Manager, Vercel Analytics, or Crisp chat.
You can also block or delete cookies in your browser. Blocking all storage may prevent some website features from working correctly.
5. Third-party services
Optional providers process information under their own privacy terms. These providers may process data outside your country. Where required, we use appropriate contractual or other safeguards for international transfers.
Google Tag Manager container settings can change without a code release. ZOYEQ should review the live container whenever a tag is added or changed and update this policy where necessary.
6. Changes and contact
We may update this policy when our website, providers, or legal requirements change. The date at the top shows the latest revision.
Questions about this policy or your privacy rights can be sent to support@zoyeq.com. You can also read our Privacy Policy.